When you book your driving tests it's best to use the official website. There are lots of third-party websites which will book your tests for you, but they all charge extra fees and you don't get much (if any) extra benefit in return.
Things are so confusing that the Office of Fair Trading has teamed up with Trading Standards to block websites that charge administration costs for learners who are booking theory or practical tests, if they don't clearly explain any additional fees that they charge.
The action comes after the AA Driving School highlighted cases where learners unwittingly paid surcharges of up to 65% by booking their test through third-party websites rather than directly through the DVSA. In most cases, there was absolutely no benefit in return for paying that hefty surcharge.
Learners unwittingly paid surcharges of up to 65% by booking their test through third-party websites
These commercial websites invite learners to enter their details and preferred dates for a DVSA test, but the details are the same as the learner would enter if booking directly with the DVSA – which charges no booking fee.
Some sites include ‘DVSA’ in their Google search listings or web page headings, which can make it confusing as to whose site a learner is on.
Learners were then charged over £50 for a theory test for which the DVSA charges £31, with the difference being levied as an ‘administration fee’. Others were hit with fees of up to £30 to book a practical test – on top of the standard DVSA fees of £62 for a weekday test or £75 for a weekend or weekday evening – while bookings for extended tests attracted booking fees of up to £40.
To avoid extra charges learners should book directly with the DVSA, for the standard fee of £31 (theory test), £62 (practical test, weekday) or £75 (practical test, weekend or weekday evening), by going to direct.gov.uk/drivingtest